Service ProductsValue-added Services to Non-property Owners
Value-added Services to Non-property Owners
value-added services tonon-property owners
Business Overview
Based on real estate development time schedule, we provide demand analysis, service planning, housekeeping and deep cleaning, site opening maintenance, field daily reception service, model house preservation, sales pitching services, etc. In terms of marketing and sales, prospective customers can experience property services in advance, which enhances prospective owners’ perception and recognition of future residential property services, giving them more confidence in their purchase decision. This can be a vital link to impress customers and a powerful support for real-estate sales.
  • Three-level Organization Control System
    To ensure unified sales field service standards and specifications, Country Garden Services implements three-level control of the headquarters, regional offices     and project companies, based on the requirements for organizational development and control model optimization, as well as a general manager responsibility system. The headquarters is lean and efficient, the regional office is strong and the project companies people are responsible for the project, ensuring clear management rights and responsibilities, and standardized work flow, and project’s operation and control are effectively supported.
  • Early-access Service Model
    The Platinum Phoenix Bulter service supports all sales stage. The service begins with customer subscription. The Platinum Phoenix Bulter communicates with prospective owners in advance and provides timely feedback about relevant information on the houses purchased by owners and their supporting facilities. In this way, they can establish a relationship with the customers and conduct customer segmentation, to lay a solid foundation for property services after the property owners take possession of their respective houses. In this way prospective owners experience 'professional, caring and high-quality' bulter services before they take possession of their homes.
  • Customized Services + Standardized Training
    With the needs of sales in mind, customized service planning is conducted in advance. To promote better service, standardized and integrated sales operation procedures are implemented, corresponding training courses are matched, and regular standardized training for each field division is implemented, thereby improving the staff’s professional ability.
  • Excellent Staff
    An excellent team with outstanding operational effectiveness is the primary productive force. The Company attaches immense importance to career development and growth of employees, and provides them with a broad career platform so that the Company and the employees can grow together.

 

Service provided in the field
  • Field service planning
    and design
  • Preservation of
    field items
  • Field order
    maintenance
  • Field housekeeping
    and deep cleaning
  • Field reception service
  • Field energy saving and consumption reduction services
 
Service Display
On-duty guards
On-duty guards
Guidance service
Guidance service
VIP guest reception
VIP guest reception
Catering services
Catering services
Team photo
Team photo
Consultation and reporting
Consultation and reporting
on duty
on duty
car coverage service
car coverage service
ready to set off
ready to set off
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